Ciro Serpente Key Holder
Ciro Serpente Key Holder
- Description
The Ciro Serpente Key Holder has a title where the word Ciro is derived from the name ‘Cyrus’. Cyrus was known to be the founder of the vast Persian empire. We have christened our key holder to pay an homage to this inspirational personality. This key holder belongs to the Italia category of leather that ensures its superior quality and brilliance. Its colour reflects Black that gleams through the vegetable tanned Italian leather, making it look spectacular. Akin to other key holders the Ciro Key Holder also has an imported Zamac keyring brushed in nickel polish and inscribed with James Aston’s signature initials.
Frequently asked questions
1. What is your cancellation policy?
If you want to cancel an order, it should be done immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to vendors/merchants and they have initiated the process of shipping them.
2. How long does it usually take for the order to ship?
After you have placed an order with us, it usually is dispatched within 2 days.
3. What is your refund/return policy?
Please make a video of you unboxing the package sent by us as Refund/Replacement will only be considered if the unboxing video is provided while receiving the product and the request has been made to info@jamesaston.in within 3 days after receiving the product. In case of receipt of damaged or defective items please report the same to our Customer Service team @info@jamesaston.in. The request will, however, be entertained once we have checked and determined the same at our own end. This should be reported within 3 days of receipt of the products. Personalised or customised products are not subject to return or exchange. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 3 days of receiving the product. The Customer Service Team, after looking into your complaint will take an appropriate decision. In case of any Refunds approved by the NAMO NAMAH EXIM (P) LTD., it'll take 9-15 days for the refund to be processed to the end customer.
4.What guarantee/warranty is provided along with the products?
Depending on the product, the warranty issued can be of LIFETIME SERVICE warranty or LIMITED 1 YEAR SERVICE warranty. The warranty issued with a product covers:
● Service/Replacement for any material/fittings apart from the leather, for example - buckles, locks, zippers, D-rings etc.
● Service for any product if it’s threading has worn off.
We do not entertain any warranty claims for the leather if it has been misused or damaged.
We do not entertain any warranty claims for the leather if it has been misused or damaged.